Shipping & Return Policy

🚚 Shipping Policy

At Mini Major, we want every order to arrive safe, sound, and on time! Here’s what to expect when you shop with us:

🛍️ Processing Time

All orders are processed within 1–3 business days. This includes order confirmation, quality checks, and careful packing of your Mini Major pieces.

📦 Shipping Time

  • Standard Shipping: 7–10 business days (most customers receive their orders in under 2 weeks)

Note: During peak holiday seasons or unexpected delays, standard shipping may take up to 14 business days.

🔍 Tracking

Once your order ships, you’ll receive a tracking number by email. You can track your order anytime until it arrives at your door.

🔁 Returns & Exchanges

Due to our partnership with multiple shipping facilities, we currently offer returns for store credit only within 7 days of receiving your item.
Items must be unworn, with tags attached, and in original packaging.

To request a return, please email us at support@minimajorkids.com with your order number and reason for return. Customers are responsible for return shipping fees.

Custom orders, accessories, and sale items are final sale.

Return & Exchange Policy

At Mini Major, we want your little ones to look and feel their best! While we do not offer refunds, we do allow exchanges under specific conditions.

🔁 Exchanges Only — No Refunds

We accept exchanges only and all returns must be:

  • Received by us within 7 days of the date you received your package

  • In original, unworn, unwashed condition with tags and packaging intact

  • Accompanied by the original packing slip or order number

Customers are responsible for all return shipping costs. Exchanges are processed once we receive and inspect the returned item.

🚫 Items That Cannot Be Exchanged:

  • Items marked Final Sale

  • Items returned after the 7-day window

  • Items that have been worn, washed, or damaged

  • Custom or personalized items

  • Exchanges due to sizing issues if the item matches the size chart

(We highly recommend reviewing our size guides before placing your order.)

✉️ Start Your Exchange

To request an exchange, please email us at [your email] with:

  1. Your order number

  2. Reason for exchange

  3. Photo(s) if the item is defective or incorrect

We will respond within 1–2 business days with return instructions.

💡 Note

We are a small business and want you to love your Mini Major purchase. While refunds are not available, we are always happy to work with you to ensure a great experience.